How to Clear up Your Doubts on Contele Fleet Tracking

 Contele Tracker is a ** simple ** and ** intuitive ** system and that is our DNA. This way, the system provides the best possible experience to the User, ** so that you never have any doubts **. And if you still have questions, we have prepared a ** Guide ** on how you can always answer your questions and learn even more about the system: # 1º Train, train and train...  The system is a **tool** and training can leverage the best way to use this tool. ** But your routine is also busy, isn't it? ** That's why we did the [Contele Rastreador Quick Training](https://blog.contelerastreador.com.br/treinamento-gestor). In practical and educational classes, you can learn about all the system's functions, watching everything even on your cell phone. And if you need to search for a specific lesson, just use Ctrl + F (Windows) or Command + F (Mac) to open a search tab on the page. # 2º Check out the quick tips  Inside the system, there are ** various tooltips scattered around the functions **, just hover over the ** ❔ ** icon so you can read a quick explanation about it. ! [] (https://storage.crisp.chat/users/helpdesk/website/61564d784d213800/d4ck64pv3c_ax5aa4.gif) Also, if you click on ** "Learn more" **, you will always be directed to an article that explains everything about the function. # 3º Always consult the Help Center  The [Help Center](https://help.contelerastreador.com.br/pt-br/), which is the environment in which you are reading, is ** a complete library that explains everything ** that is inside the system. Years of experience collecting all customer doubts and turning them into articles, where everyone can get to know and clear up their doubts. Just start ** typing your question into the search field ** and our system will provide articles that can answer that question.  Also, on the home page of the [Help Center] (https://help.contelerastreador.com.br/pt-br/), you have easy access to articles separated by system functions. # 4º Clear cache if something doesn't load  Sometimes ** something may seem wrong with the system or application **, but rest assured! The solution can be simple. If something or information doesn't load, simply clearing the cache can solve the problem. Give ** CTRL + Shift + R ** (Windows) or ** Command + Shift + R ** (Mac) to clear the computer's cache. In the app, you can also solve problems by clearing the cache, but you need to pay attention to whether everything is in sync. [Learn more](https://help.contelerastreador.com.br/pt-br/article/como-limpar-o-cache-do-aplicativo-no-celular-10ijx7s/). # 5º Also follow these golden tips: * Use ** anonymous tab ** if cache clearing is not working; * Always use the ** approved browser ** Google Chrome and make sure it is up to date (for your own safety); * Disable ** ad, pop-up or cookie blocks ** such as AdBlock; * Check if ** the time zone ** of your computer is the same as configured in the system; * Check the article [Are you not receiving emails from Contele Rastreador?](https://help.contelerastreador.com.br/pt-br/article/nao-esta-recebendo-e-mails-do-contele-rastreador - 1y5e5ek /); # Still in doubt? We are constantly improving our Help and Training content with input from our customers. If you missed something here, vote below and leave a comment, or send an email to marketing@contele.com.br. We will always be available. _Date of last article update: August 24, 2021_