FAQ: Integration and API FAQ

Frequently asked questions about integrating Contele Field Team Manager with other systems. #### Does the Contele Field Team Manager team integrate with the system I use? No. Contele offers the means to integrate systems. [Learn more here](https://help.contelege.com.br/pt-br/article/api-contele-gestor-de-equipes-para-integracao-com-outros-sistemas-gho59x/). #### Why doesn't Contele Field Team Manager integrate between the API and my system? Given the diversity of languages ​​and the number of clients in our base, it is impossible for Contele Field Team Manager to have dedicated professionals just to do these integrations. #### What is needed to integrate the system I use with Contele Field Team Manager? You should have the documentation for the Contele Field Team Manager API at hand ([see this link](https://s3-sa-east-1.amazonaws.com/contele-ge-api-doc/v2/index.html) ) , the API documentation of the system you want to integrate with Contele Field Team Manager and a developer to read this information and thus achieve this communication between the two systems. #### What is an API? API is a set of standards that allow communication between platforms and systems through a series of standards and protocols. It works as a “bridge” to connect applications or information between different systems. Its function is to simplify the developers' work and provide a standard for creating and/or integrating platforms securely. #### How can I get API documentation? The Contele Field Team Manager maintains a page ([see this link](https://bitbucket.org/contele/integracao/src/master/README.md)) with all the documentation needed to do the integration. To obtain the documentation of the system used by you, it is necessary to contact the company that developed this platform. #### With which system can I integrate Contele Field Team Manager? Through the API developed by our team, it is possible for any software to integrate with Contele Field Team Manager. Integration can be done from a calendar or Excel spreadsheet to a system with internet access. #### Why does the Contele Field Team Manager API have a cost? The cost of the API is because we need to free up servers and advanced technical support, in order to meet the doubts and needs of those who use our API. This server structure is separate, that is, it is not part of the Contele Field Team Manager system. The reason for this is because we are committed to providing the information your system needs, the way you want it, and as quickly as possible. #### What are the ways to integrate my system with Contele Field Team Manager? There are two ways to integrate Contele Field Team Manager into a system: * Using our ** API ** (for this you will need our documentation, the documentation of the system you want to integrate and a developer); * Supported by ** Zapier **, which is an integrator that was created to facilitate communication between software. In addition to not requiring a developer to integrate two or more systems, it is possible to integrate Contele Field Team Manager with more than 3,000 other software. #### What is needed to integrate Contele Field Team Manager by Zapier? You need to create an account on [Zapier](https://zapier.com). It also has the access data (login and password) for the Contele Field Team Manager and the system you want to integrate, as well as the Contele Field Team Manager Token ([see how to get the Contele Field Team Manager Token at this link](https: // help. contelege.com.br/pt-br/article/como-encontrar-o-contele-gestor-de-equipes-no-zapier-gerar-token-e-conectar-a-conta-g7sifc/)) #### How to get Contele Field Team Manager Token? We have a specific article on this subject. [Click here and learn more](https://help.contelege.com.br/pt-br/article/como-encontrar-o-contele-gestor-de-equipes-no-zapier-gerar-token-e- connect to account-g7sifc /). #### Do I need a developer to integrate via Zapier? No. The Zapier tool was developed to facilitate this process. However, you need to have a good understanding of how systems, functions, fields work and how it is used in practice (workflow). #### What do I need to know to integrate via Zapier? It is necessary to understand some terms used by Zapier. * **ZAP**: this is an integration type. If you integrate Contele Field Team Manager into a system, for example, this is counted as a zap. * **Action**: is a “communication” activity between systems. That is, when generating a new customer in your system and wanting to automatically send it to Contele Field Team Manager, this is considered an action. * **Trigger**: it is a “trigger”, that is, it will be triggered whenever an action is performed. #### How do I find the system I want to integrate with Contele Field Team Manager in Zapier? Researching which programs can have automated processes is simple. On the Zapier home page, click on the button with a magnifying glass icon. A search box will open, just enter the name of the desired app. #### I haven't found the system I want to integrate with Contele Field Team Manager in Zapier, now what? It is possible that the software you are using is in the process of integrating with Zapier and therefore is not available in the search. To do this, just contact the development department of the software you are using and ask if they have Zapier integration. Many apps are in the beta category and therefore don't show up in the search. If you cannot find an app, you can request to add the app to Zapier ([see more at this link](https://zapier.com/help/manage/app-connections/request-to-add-a -new- app-to-zapier))