How to Answer Your Questions in Contele Field Team Manager

![](https://storage.crisp.chat/users/helpdesk/website/82a22c41a789f800/como-tirar-suas-duvidas-contel_i587ca.png) Contele Field Team Manager is a ** simple ** and ** intuitive ** system, and this is our DNA. This way, the system provides the best possible experience to the User, **so that you never have any doubts**. And if you still have questions, we have prepared a ** Guide ** on how you can always answer your questions and learn even more about the system: # 1 Train, train and train... ![](https://storage.crisp.chat/users/helpdesk/website/82a22c41a789f800/treinamento-sistema_1cljhle.png) The system is a **tool** and training can leverage the best way to use this tool. **But the Manager and User routine is also performed, isn't it?** Therefore, we did a ** Quick Training ** for [Managers](https://blog.contelege.com.br/treinamento-gestor)(Web) and [Users](https://blog.contelege.com.br / user-training) (APP). In practical and educational classes, you can learn about all the system's functions, watching everything even on your cell phone. And if you need to search for a specific lesson, just use Ctrl + F (Windows) or Command + F (Mac) to open a search tab on the page. # 2 Check out the quick tips ![](https://storage.crisp.chat/users/helpdesk/website/82a22c41a789f800/tire-suas-duvidas-rapido_1jnef34.png) Inside the system, there are **various tooltips scattered around the functions**, just hover over the ** ❔ ** icon so you can read a quick explanation about it. ![](https://storage.crisp.chat/users/helpdesk/website/82a22c41a789f800/ajsrybcik8_znq8wu.gif) Also, if you click on **"Learn more"**, you will always be directed to an article that explains everything about the function. # 3 Always consult the Help Center ![](https://storage.crisp.chat/users/helpdesk/website/82a22c41a789f800/consulte-central-de-ajuda_bgpb9i.png) The [Help Center](https://help.contelege.com.br/pt-br/), which is the environment where you are reading this, is ** a complete library that explains everything ** that is inside the system. Years of experience collecting all customer doubts and turning them into articles, where everyone can get to know and clear up their doubts. Just start ** typing your question into the search field ** and our system will provide articles that can answer that question. ![](https://storage.crisp.chat/users/helpdesk/website/82a22c41a789f800/wwvg8qdhox_yp7jle.gif) Also, on the home page of the [Help Center](https://help.contelerastreador.com.br/pt-br/), you have easy access to articles separated by system functions. # 4 Clear cache if something doesn't load ![](https://storage.crisp.chat/users/helpdesk/website/82a22c41a789f800/limpe-chace-navegador_rwaw6y.png) Sometimes **something may seem wrong with the system or application**, but rest assured! The solution can be simple. If something or information doesn't load, simply clearing the cache can solve the problem. Give ** CTRL + Shift + R ** (Windows) or ** Command + Shift + R ** (Mac) to clear the computer's cache. In the app, you can also solve problems by clearing the cache, but you need to pay attention to whether everything is in sync. [Learn more](https://help.contelege.com.br/pt-br/article/como-limpar-os-dados-de-cache-do-aplicativo-1b7mq6b/). # 5 Also follow these golden tips: ${youtube}[Solving Possible Problems Yourself (Activate subtitles)](9UTObpsyS7Y) * Use ** anonymous tab ** if cache clearing is not working; * Always use the ** approved ** Google Chrome browser, and make sure it is up to date (for your own safety); * Disable ** ad, pop-up or cookie blocks ** such as AdBlock; * Check if ** the time zone ** of your computer is the same as configured in the system; [Learn more](https://help.contelege.com.br/pt-br/article/solucionando-situacoes-ligadas-ao-fuso-horario-hnfa7y/). * Check the article [Are you not receiving emails from Contele Field Team Manager?](https://help.contelege.com.br/pt-br/article/nao-esta-recebendo-e-mails-do-contele - team -manager-1v21avf /); # Still in doubt? We are constantly improving our Help and Training content with input from our customers. If you missed something here, vote below and leave a comment, or send an email to marketing@contele.com.br. We will always be available.