Vehicle Status: On, Off, No Signal and More

** Vehicle Map ** displays the status of each vehicle based on its current situation.  Understand what each status means: # On (${color}[#017905](green color) sign) The status will appear as ** On ** and in green color when there is communication between the Vehicle and the system, that is, it is the identification that the Vehicle is currently connected. # Off (${color}[#bdbdbd](gray color) sign)  The status will appear as ** Off ** and in gray color when there is communication between the Vehicle and the system, that is, it is the identification that the Vehicle is currently turned off. # Shadow area (${color}[#efdf01](yellow color) sign)  The status will appear as ** Shadow Area ** and in yellow color when the tracker cannot communicate with our server for more than 5 minutes. This can occur when the vehicle enters the shadow area of ​​the mobile operator or when it is, for example, in garages, basements or tunnels. | Shadow areas are places with little or no signal due to the presence of obstacles that affect communication between the tracker and the antenna, such as buildings and mountains. [Learn more](https://help.contelerastreador.com.br/pt-br/article/o-que-acontece-com-o-rastreador-em-area-de-sombra-1v3xp7p/?1590794225005) In this case, we recommend that the vehicle stays on until the next update (30 seconds), otherwise the system will not be updated. | **TIP**: If the driver turns off the vehicle, for example, 15 seconds after passing through a shaded area, just ask him to turn on the vehicle and the tracker will update. ### Shadow area for more than 24 hours (sign ${color}[#d67200](orange color)) The status will appear as ** Shadow Area for more than 24 hours ** and in orange color if the Vehicle has not communicated with the system for more than 24 hours and its last status was **On.** In this situation, we have to be aware, as the Vehicle may even be underground, for example, where there is no signal, or a communication failure may have occurred. ### No communication (sign ${color}[#b80000](red color)) This status appears when the Vehicle has not communicated with the system for more than 3 days. Make sure this vehicle is being used and in an open area covered by the operator. ### Not used (sign ${color}[#e020ee](purple color)) This status appears when the vehicle is in maintenance or not in use changed by the manager. See how to [change the Vehicle's stage](https://help.contelerastreador.com.br/pt-br/article/relatorio-de-status-dos-veiculos-1mknmv2/#1-estagio-do-veiculo). ### Contele Fleet Tracking not installed (color sign ${color}[#616161](dark gray)) This status identifies the vehicle that is registered in the system, **but does not have a tracker installed.** In this Status, the Vehicle does not appear on the Map, as there is no tracker module installed to send its location. You can find Vehicles with this Status in the [Vehicle Status Report](https://help.contelerastreador.com.br/pt-br/article/relatorio-de-status-dos-veiculos-1mknmv2/). || IMPORTANT: ** Contele Fleet Tracking Not Installed ** status also appears on new registered vehicles that have not yet sent information to the system. In these cases, it is recommended to turn on the vehicle ignition for at least five minutes, so that Contele Fleet Tracking can recognize the module and the Vehicle. Did this content resolve your question or help you? Vote below and, if you didn't find what you were looking for, send a message in the chat beside.