Tracker Disconnected Event

Understand how the vehicle status proceeds when your tracker is disconnected and how to receive notification when this occurs.

The Tracker Disconnected Event records whenever a tracking device is disconnected from the Vehicle's power supply.

Among the reasons why the tracker disconnects are:

  • Battery dead;
  • Bad installation;
  • The Driver disconnected;

If you see that the tracker was intentionally disconnected by the Driver, you can study ways to warn this Driver internally.

How to receive notification from this Event?

To configure the notifications of the Disconnected Tracker Event, go to Vehicles and select a desired one.

On the Vehicle Edit screen, go to Notifications and check Disconnected tracker and fill in the fields you want to be notified, which can be by APP or E-mail.

Haven't downloaded the Contele Fleet APP yet to receive notifications? Download it right now for Android (Google Play) or iOS (App Store).

Only vehicles with the Compact and Plug and Use model trackers have this notification option. The Standard model does not generate this type of event.

You might be interested in this as well:
Events Report

 

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Updated: 03 / 30 / 2022